Lilly Beauty in Castro Valley

Cancellation/No-Show Policy

APPOINTMENT CANCELLATION

Please give 24 hours’ notice to change or cancel appointments. We have staff, equipment, and a room reserved just for you during your scheduled appointment. Without a 24-hour notice, any no-shows or cancellations will result in the treatment cost being added to your appointment.

POLICY ON LATE ARRIVALS

We politely ask that you arrive on time, ideally 15 minutes before your appointment time, so that we can prepare you for your treatment. If you are more than 15 minutes late, we will cancel the treatment and reschedule your appointment.

CHANGES AND AMENDMENTS

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we’ll update the date at the bottom of this page. Continued use of the Website following any such modifications constitutes your agreement to such changes.

THIS POLICY’S ACCEPTANCE

You acknowledge reading this Policy and agree to all of its terms and conditions. You agree to be bound by this Policy by using the Website or its Services. You are not authorized to use or access the Website or its Services if you do not agree to the terms of this Policy.

GETTING IN TOUCH

Please email us if you have any queries about our Policy.
This document was most recently updated on September 16, 2024.

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